FAQs


What are the bamboo products made of?

Our products are made from FSC-certified bamboo fibres, blended with food-grade corn starch, food-grade melamine and food-grade colourant.

Why do you still have to use food-grade melamine?

Our products are mainly made of bamboo fibres and corn starch (up to 90%). The food-grade melamine helps bind the organic materials together to make the shape and form.

How are the bamboo products made?

We mix FSC-certified bamboo fibres, food-grade corn starch, food-grade melamine and food-grade colourant together. Then they are poured into moulds, pressed and heated to a high temperature. They are then taken off the moulds and polished, ready for use.

Where are the bamboo products made?

Our products are designed in Australia and made in China. China is the world’s biggest producer of bamboo, so it makes sense to have our products made in China. Our suppliers have been carefully vetted to ensure they come with all the required certifications to comply with Australian standards.

Can you explain all the jargons please?

Sure thing! We spent months looking for suppliers who could provide all the right certification so you should know too what the jargons mean.

  • FSC certified - we use bamboo fibre that have been certified by the Forest Stewardship Council, an independent, not-for-profit, non-governmental organisation that works to promote the environmentally appropriate, socially beneficial, and economically viable management of the world's forests. More info on this: https://au.fsc.org/en-au/about-fsc
  • BPA free - our products do not contain Bisphenol A (BPA), a chemical used in the lining of some food and beverage packaging to protect food from contamination and extend shelf life. More info on this: https://www.foodstandards.gov.au/consumer/chemicals/bpa/Pages/default.aspx
  • Phthalates free - our products do not contain phthalates/DEHP, a commonly used plasticiser that is used to make plastics such as polyvinyl chloride (PVC) soft and flexible. It is a banned from use in toys, childcare articles, eating vessels and utensils that meet certain criteria. For more info: https://www.productsafety.gov.au/bans/dehp-in-childrens-plastic-items
  • FDA approved - our products have passed testing according to the standards of the U.S. Food and Drug Administration
  • LFGB approved - our products have passed testing according to the standards of the German Food, Articles of Daily Use and Feed Code.

Why bamboo?

Bamboo is one of the fastest growing plants in the world. Bamboo grows on very little water and doesn’t require fertilisers or pesticides to grow. It is natural and biodegradable, and naturally anti-bacterial.

How durable are the bamboo products?

While our bamboo products are durable, they are not unbreakable when dropped or knocked onto a hard surface. However, unlike ceramic or glassware that shatters and become a safety hazard, our bamboo products will just chip or crack.

Are your products dishwasher safe?

Yes they are. We recommend placing them on the top-rack of your dishwasher.

Can I use your products in a microwave?

As our products mainly consist of natural materials, they are not suitable to be used in a microwave.

Where are you based?

We are an Australian owned company based in the Hills District of Sydney, New South Wales.

Can I pick up my order instead of getting it delivered?

Sorry, pick up is not available. All orders will be dispatched via Australia Post.